D&R Group, Inc. (“D&R Group,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our debt collection and account servicing activities.
Information We Collect
We may collect the following categories of personal information:
Contact Information
Name, mailing address, email address, telephone number, and other contact details.
Financial Information
Payment history, credit card information, bank account details, and other financial information relevant to account servicing and debt collection.
Account Information
Information related to outstanding debts, including account numbers, balances, creditor information, and payment activity.
Identification Information
Government-issued identification numbers, such as Social Security numbers or driver’s license numbers, where permitted by law.
Communications
Records of communications with individuals, including phone calls, emails, text messages, and written correspondence.
How We Use Information
We may use personal information to:
- Provide account servicing and debt collection activities;
- Communicate regarding accounts and payment arrangements;
- Process payments and maintain account records;
- Improve our services and business operations.
Information Sharing
We do not sell personal information to third parties.
We may share personal information with service providers and affiliates that assist us in conducting business operations, servicing accounts, processing payments, or providing collection-related services.
Text Messaging Privacy
No mobile information, including phone numbers, text messaging originator opt-in data, and consent information, will be shared with, transferred to, or sold to third parties.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Your Privacy Rights
You may have rights regarding your personal information under applicable law, including the right to request access to, correction of, or deletion of certain personal information.
To exercise your rights or submit questions regarding this Privacy Policy, please contact us using the information below.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.
Terms and Conditions
Please review our Terms and Conditions for additional information regarding how we collect, use, and protect personal information.
Terms and Conditions
Contact Us
D&R Group, Inc.
6700 Alexander Bell Drive, Suite 200
Columbia, MD 21046
Phone: 866-745-0020
Last Updated: May 15, 2026